Customer Service Representative
Kristen is a client relations representative and consultation specialist with the firm. She is the main point of contact for all current clients as well as potential clients that are exploring their options for representation. Kristen oversees case updates and communication and has an active role in criminal proceedings which gives her the ability to provide answers to questions efficiently through your case.
Kristen has an extensive background in both sales as well as customer service, which initially led her into her position at the Law Office of Brian Jones. Her past experience in an intake position at a drug and alcohol treatment facility helps incoming clients feel like their needs are taken seriously and provides an added level of comfort knowing our firm can offer the most holistic approach possible to serve the client as a whole. Kristen provides a level of service that you will not find at other firms and will be with you through your case every step of the way.